Service

SERVICE

We are committed to providing customers with comprehensive pre-sales and after-sales services, ensuring that you receive professional support and assistance at every stage.

You can also contact us directly through the following ways!

Free Crane Solution

Providing standardized and specification-compliant products.

Providing customized product solutions based on different working conditions, temperature, type, voltage, etc.

18-month Warranty

All products come with an 18-month warranty period.

Replacement of damaged components (non-human-induced) is provided during the warranty period.

Provide Crane Parts Replacement/Upgrades

We provide replacement for all types of crane parts and associated products, whether purchased from our company or not.

Technical Support

Our engineers and technical experts can provide professional advice on the selection, performance optimization, safety, and cost-effectiveness of crane equipment.

Safety and Compliance Support: Ensure that their products comply with local and international safety and regulatory standards, and provide relevant documentation and support.

Provide Installation Team

Provide written installation materials and manuals, as well as offer remote video guidance.

We will send professional Chinese crane installation team or find local crane installation team according to the product plan and customer demand, to ensure that the product can be used safely and effectively.

One-Stop Supplier

We provide over 200 types of cranes and their related products, saving customers’ purchasing time.